Milad Shafii; Roholah Asqari; Mohammad Kazem Rahimi; Mohammad Ranjbar; Farzan Madadizadeh; Fatemeh Jafarian
Abstract
Introduction: Today, the medical tourism market has been raised as one of the revenue industries in the world. In the tourism industry, factors have a direct and important impact on boom and expansion that causes some countries to become a medical tourism pole. This study aimed at prioritizing factors ...
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Introduction: Today, the medical tourism market has been raised as one of the revenue industries in the world. In the tourism industry, factors have a direct and important impact on boom and expansion that causes some countries to become a medical tourism pole. This study aimed at prioritizing factors related to the absorption of medical tourists in Yazd City, Iran.Methods: In the first step, using the keywords such as "medical tourism, effective factors and absorption factors", Web of Science, PubMed, Scopus, ScienceDirect, Google Scholar, Scientific Information Database (SID), Magiran, Medlib, Civilica, and Irandoc were reviewed, and related factors with the absorption of tourists were extracted; and in the second stage, using the hierarchical analysis model, by the research community consisting medical tourists and experts in this area, these factors were prioritized.Results: Factors were identified in the two themes, seven subthemes, and 27 items; among them, the subtheme of the quality of health services, and item of the quality of the treatment staff had the most importance and priority from the viewpoint of medical tourists and experts in this area.Conclusion: One of the ways to increase tourists attracting and influencing tourists to choose Iran as a destination country, is to increase the quality of services, especially medical services, along with reducing costs, and making them competitive.
Milad Shafii; Fatemeh Sadat Hashemi; Rouhollah Askari; Mohsen Pakdaman; Sajjad Bahariniya
Abstract
Introduction: Considering that human capital is the most important part of health care, planning for distributing human resources in the health sector should be considered as an integral part. The aim of this study was to evaluate the required maternal force in selected hospitals in Yazd City, Iran, ...
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Introduction: Considering that human capital is the most important part of health care, planning for distributing human resources in the health sector should be considered as an integral part. The aim of this study was to evaluate the required maternal force in selected hospitals in Yazd City, Iran, according to the standards of Iranian Ministry of Health and Medical Education in year 2017. Method: In this descriptive cross-sectional stud, the maternal strength of the Shahid Sadoughi and Shahid Rahnemoon hospitals were estimated according to the standards of the Iranian Ministry of Health and Medical Education in year 2017. Researcher-made checklists were used to assess general specifications and performance indicators of the hospital, the status of administrative, financial, supportive, and paraclinical sections of the hospitals. After collecting data, information was analyzed through simple tables.Results: Out of 37 departments in Shahid Sadoughi and Shahid Rahnemoon hospitals, 28 (75%) had shortage and 9 (25%) had excess of personnel.Conclusion: The distribution of power was not in good condition. In order to improve the quality of hospital services, having the right information about the number of required human resources is an essential step for managers to make the necessary plans for fair distribution based on human resource requirements, and delivering the sectors to the standard level. The results of the study can be used by authorities, hospital managers, and policymakers of the health sector.
Fatemeh Abooee; SeyedHabibollah Mirghafoori; Khatereh Khanjankhani; Milad Shafie
Volume 12, Issue 5 , October 2015, , Pages 647-658
Abstract
Introduction: The significance of hospitals as part of an impact on the healthcare system on anyone not wearing. In addition to providing quality service to enhance the likelihood of successful treatment creates a distinction between provider organizations and enhances are the competitiveness of the ...
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Introduction: The significance of hospitals as part of an impact on the healthcare system on anyone not wearing. In addition to providing quality service to enhance the likelihood of successful treatment creates a distinction between provider organizations and enhances are the competitiveness of the organizations. This study attempted to measure the quality Afshar Mohammad Sadiq of hospital care using Fuzzy TOPSIS and Fuzzy AHP.Methods: This is a cross-sectional analytical study was conducted in the second half 92 .The sample group of selected experts and patients in the Afshar Hospital Yazd in the fall. First, a literature review of research on service quality dimensions were identified from the hospital. After refining the dimensions, using a form of paired comparisons of experts (including the Chairman and teaching hospitals, nurses, technical staff of hospitals, health care management professors and faculty Medical Sciences and Health Services, Yazd martyr) surveys were performed and the coefficients of each of the dimensions of the analytic hierarchy process in fuzzy environment (the software Expert Choice) was calculated. Third, using questionnaires (reliability, validity and approved by relevant experts Cronbach's alphaof .92) based on a Likert - Elect of the patients admitted to hospital departments (cardiology, orthopedics, gynecology, and surgical) of 100 participants were randomly sampled using fuzzy TOPSIS (software TOPSIS) was ranked sectors mentioned.Results: Dimensions of responsiveness, assurance, security, tangibles, health communication and customer orientation as aspects affecting the quality of the hospitals were identified using the FAHP safety factor of greatest significance and importance had the lowest coefficient of tangibles (0.25406 in contrast, 0.88306 ). Also analyzed the data using FTOPSIS, cardiac and surgical wards of the highest and lowest ci (One option is to calculate the relative closeness to the ideal solution) achieved (33.457in contrast. 0.770).Conclusion: The results of this method showed that the highest priority to security experts, among other aspects affecting the quality of service. Also part of the heart disease, urology, gynecology and surgery are the first place to fourth in the provision of services.
